Shipping Policy
Modest Melbourne Delivery and Ordering Process
Delivery Time
At Modest Melbourne, we understand the excitement of receiving your new purchase, so we strive to get your orders to you as swiftly as possible. Here’s what you can expect:
- Processing Time: After placing your order, it typically takes 1-3 business days for our team to verify and process your items. During weekdays, processing is usually completed within one working day. However, if your order is placed on a Friday evening or over the weekend, it may take a bit longer.
- Shipping Time: Once your order has been processed and dispatched, delivery takes an average of 6-12 business days. Please keep in mind that delivery times can vary slightly depending on your location and any unforeseen shipping disruptions.
If you have any questions or concerns about the delivery of your order, feel free to reach out to our support team at support@modestmelbourne.com.
Ordering Process
Shopping at Modest Melbourne is designed to be straightforward and enjoyable. Here’s a step-by-step guide to help you through the process:
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Select Your Product: Browse our collection and choose the item you love. Make sure to select the correct size, color, and any other preferences.
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Add to Cart: When you’re ready, click on the “Add to Cart” button.
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Review Your Cart: Take a moment to review the items in your cart. If everything is correct, proceed by clicking on the “Checkout” button.
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Enter Shipping Information: On the checkout page, fill in your shipping details accurately. Double-check your address to avoid any delivery issues.
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Choose Your Payment Method: Modest Melbourne offers several secure payment options for your convenience:
- Klarna (Deferred Payment)
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- PayPal
- EPS
- Immediate Bank Transfer
All transactions are secured with SSL encryption to ensure a safe and reliable shopping experience.
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Complete Your Order: After choosing your payment method, click on “Complete Order” to finalize your purchase. You will receive an order confirmation via email shortly after.
If you encounter any issues during checkout, our customer service team is always here to assist you.
Shipping Costs
We are pleased to offer FREE worldwide shipping on all orders. Whether it’s your first purchase or a repeat order, you can enjoy complimentary delivery without any minimum order quantity.
Shipping Process
Once your order is verified and ready to ship, we package it with care and prepare it for dispatch. To maintain our competitive pricing and sustainability goals, we often group shipments together before dispatching. This helps reduce carbon footprint and allows us to continue offering our customers the best prices.
Important Information
Please note that external factors such as customs clearance, local regulations, and public holidays may affect delivery times. While we strive to deliver your items as quickly as possible, unexpected delays can occasionally happen. If you have any urgent requests or need help with tracking, don’t hesitate to contact us, and we’ll be happy to assist you.
Return Shipping Process
If the customer needs to return an item, they must first send us picture of the product, then the shipping cost will be their responsibility, and the item must be sent back to our factory. To ensure a seamless process, we kindly request the use of a trackable shipping service and that the tracking number is shared with us once the item is shipped. This helps us monitor the return and process the request efficiently. If you have any questions or need support during the return process, our team is here to assist.
Contact Us
For any questions about your order or delivery, please feel free to reach out to us at support@modestmelbourne.com, and our dedicated team will be happy to help.
Thank you for choosing Modest Melbourne. We look forward to delivering style and value right to your doorstep!